Hayden's Restaurant in Barton-le-Clay, England Closed now

Reviews about Hayden's Restaurant

• ★ ☆ ☆ ☆ ☆

  2017-08-12, by Sean O'Leary
  Since the new owners have taken over earlier this year (no longer run by Hayden!), I have visited this 'restaurant' twice in the past couple of months, the second time hoping that it had improved - clearly it has not! Upon my first visit, I was told that I needed to go sit down and wait for a member of the waiting staff to come over and take my order, when there was a sign up stating that you had to go to the counter to order. After waiting FORTY-FIVE MINUTES to even have my order taken, the food arrived twenty minutes later. However, my drink (which was ordered at the same time as my food) arrived AFTER I had finished my meal! The staff were unapologetic and rude, and the member of staff that served me had blood down his shirt and on his order book, as well as all over his hand. Not very hygienic when he was carrying plates of food! Was it too much to ask to clean yourself up before tending to other customers!? It would have only taken five minutes! Not a good impression for the customers! The food itself was of below average quality for the price I had paid, and the portion size average. As for my drink, it was awful and tasted sour. As for my second visit, I was hoping that things had improved and that maybe the new owners were just having some initial teething problems... This time, you did have to order from the counter rather than having to wait for a member of staff to come over and take your order. I was informed that there was about a 30 minute delay on food. This time it was actually almost an hour, although I did get my drink straight away. The food was okay, nothing special, average taste and quality. Needless to say, I was thankful that there wasn't bleeding, rude waiting staff this time, but if things carry on like this, the place will be run into the ground before anyone knows it and that would be such a shame because the Watermill itself is a lovely place!